: Rs 110,000
Ad Reference : | A3424061600871202001 |
Field : | Aviation |
Provider : | International Airline Ticketing Academy |
Granting Institute : | IATA Authorised |
Mode of Study: | Full time in Sri Lanka |
Duration : | 01 Years |
Available Intakes
IATA Foundation
The 13 modules contained within the Foundation Level will provide an understanding of the travel professional's role in this industry, the importance of exceeding customer expectations, and the role of technology in the travel industry. In addition, the student will become familiar with related subjects such as industry regulations, codes, world geography, air fares and ticketing, visa and health requirements, as well as tour programmes.
How You Will Benefit
Make appropriate travel arrangements and reservations
Calculate and quote appropriate air fares
Complete international travel documents in accordance with the applicable IATA rules and procedures
Be on the leading edge for 2007 e-ticketing global implementation
Answer customers' queries, quote rates and supplements, explain conditions and book tour products
Acquire the necessary skills and knowledge to ensure that your front-line contact with the customer is outstanding
Understand the role of information technology - Global Distribution Systems and the Internet
Course Content
Environment
Products
Support Services
Air Fares and Ticketing
GDS Electronic Booking Tools (CD-ROM*)
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